Support

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Activity overview

Latest activity by Support
  • Support created an article,

    How do I make a complaint?

    If you are dissatisfied with the service you have received, or have an issue you need help in resolving, please contact our customer Support team in the first instance who will do everything they c...

  • Support created an article,

    What do I do if I’m concerned about my gambling

    Your safety when using our site is our number one priority, which is why we have created a special section on our site dedicated to playing it safe and responsible gambling. This page tells you all...

  • Support created an article,

    Why don’t I receive email from your company?

    If you have not received an email from us, then the first thing to check is to make sure you have not opted out of receiving emails from us. Please check our privacy policy for reasons why you migh...

  • Support created an article,

    Can I play on mobile?

    Absolutely! All our sites are mobile friendly, you can login and play your favourite games through your mobile phones or tablets internet browser.

  • Support created an article,

    What web-browsers do you support?

    Google Chrome, Firefox, Safari and Edge all offer the best experience on the site. We also offer basic support for the latest version of Internet Explorer, but we would suggest updating your browse...

  • Support created an article,

    How do I disable/clear cookies?

    Google Chrome:Open Google Chrome to any webpage. For Windows users, press Ctrl + Shift + Delete on your keyboard. For Mac users, press Command + Shift + Delete.This will pull up a brand new tab wit...

  • Support created an article,

    What are Cookies and do I need to have cookies enabled?

    Our website may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate an...

  • Support created an article,

    Will you be sending me marketing messages?

    As we care deeply about your rights under the Data Protection Act, we will never send you promotional marketing emails unless you ask to receive them. You can ask to receive email notifications abo...

  • Support created an article,

    How do you use my personal data?

    You can find out about how we use your personal data, as well as what we need from you and why, in our Privacy Policy. Our policy also goes into detail about how we keep your data secure, and how y...

  • Support created an article,

    What are the opening hours for Live Chat?

    Our Live Chat is available 24 hours a day, 7 days a week.